Published 21 October 2021

Please be patient with us as we work through the changes and government requirements that allow people to enter our hospitality venue.

At any given time, 30 people are permitted inside and 100 people are permitted outside, with proof of vaccination required upon entry. Customers aged 16 and up are currently required to show proof of COVID-19 vaccination or a signed medical exemption as a condition of entry.

To enter our premises, you will be required to QR check-in and present your confirmation screen with a green tick to confirm you have a ‘valid certificate.’

A COVID-19 digital certificate in your smartphone wallet, a paper copy of your Immunisation History Statement, or an eligible proof of exemption is also acceptable proofs of vaccination.

Except for medical exemptions, children over the age of 16 must be fully vaccinated to enter venues.
Children under the age of 16 do not need to be immunised, but they must be accompanied by fully vaccinated adults.

Providing evidence of vaccination exemption

Customers who have a medical exemption from the COVID-19 vaccination may enter premises that are only open to fully vaccinated people. You must provide proof of your medical exemption, such as a medical certificate or a letter from a CHO-approved medical practitioner.
COVID-19 digital certificates for multiple customers in the same party
Right now, customers can only add their own COVID-19 digital certificate to the Service Victoria app.
Customers sharing a smartphone need to have their own individual proof of vaccination. This can include adding their certificate to a phone’s digital wallet or getting a printed version of the COVID-19 digital certificate or immunisation history
How  venues  can prevent someone from using a fake printed COVID-19 vaccination certificate
Only official immunisation records from the Australian Government can be added to the Service Victoria app. The check-in screen has orange holograms that move, so you know it’s a real certificate. If you tap on the green bar (image below) this will open up the vaccination certificate. You can look for a hologram of the Australian Coat of Arms in the green certificate so you know it’s not fake.
If we are unsure of the validity of your vaccination certificate, we may ask to see photo ID and check the name on the ID matches the certificate.

We thank you for your understanding and ongoing support.

Further information can be found here:
How to get your COVID-19 digital certificate | Coronavirus Victoria

Vaccination status required
Vaccination status required (steps)
Instructions for digital certificate
Density Limit
Face mask must be worn
Physical distancing
Respect our staff
Face masks – ID check
Regional – ID check